
FAQs
Time got away from me and I need to book last minute. Are you able to accommodate last minute rentals?
Yes, if  the inventory is available and there are no conflicting customer orders we are happy to provide your event rental needs. 
When is payment due for rentals orders and other provided services? 
All payments are due in full, in advance of rental or service. 
My event was canceled or postponed, am I able to receive a refund?
When you book with us, we reserve your items, schedule staff, and often begin prepping days in advance, including loading vehicles. This means we’ve likely turned away other reservations for your date and time. Our no-refund policy is outlined in your rental agreement. While we do not offer refunds, we are happy to explore rescheduling or credit options when possible.
I’m looking for an item not listed on your website, is all of your inventory featured? 
While we try our best to keep our website updated, we regularly update our inventory. If you are looking for a specific piece, give us a call or email. 
Does Next Door Rentals provide event planning support? 
Combined, we have over 20 years of event planning experience. Contact us to make an inquiry about your community festivals, corporate events, and wedding coordination needs.
Do you provide statement furniture for cocktail parties?
We specialize in finely curated vintage furniture. Review our collection or make a specific inquiry if you don’t see what you’re looking for.
Can I book rentals as a planner for multiple clients?
Of course! We serve as a vendor of choice for some of the top event planners in the region whose clients range from political leaders, to large non-profits

